Use cases
Built for teams that talk to customers every day
Pick the setup that matches your business. Every plan includes the shared inbox, the widget and the AI agent.
Online stores
Answer “where is my order?” without leaving the chat
Most store chats are the same handful of questions: where is my order, can I return this, is it in stock. Answering them by hand eats the day.
How teams use Inboxbee
- Connect Shopify, WooCommerce or your own store API
- The AI agent looks up orders and products and answers with real data
- Hand refunds and exceptions to a person with the full context
- Follow up on WhatsApp with approved templates
-60%
fewer repeat “order status” tickets (example target)
SaaS & apps
Onboard and support users right inside your product
New users get stuck in the first week. If they cannot get an answer inside the product, many never come back.
How teams use Inboxbee
- Add the widget to your app and verify each user’s identity
- See plan and account details next to the chat
- The AI agent answers how-to questions from your docs
- Send product events to your stack with webhooks
2×
faster first reply for new sign-ups (example target)
Service businesses
Book, confirm and follow up from one inbox
Clinics, salons, agencies and repair shops get questions at all hours, across WhatsApp, Instagram and the website.
How teams use Inboxbee
- One inbox for WhatsApp, Instagram, Messenger and your site
- Saved replies for prices, hours and directions
- After-hours answers from the AI agent
- Route to the right teammate by team and working hours
24/7
answers to common questions, even after hours (example target)
Your first chat is minutes away
Start answering today
Free for up to three teammates. Add more when you’re ready.