Pricing
Simple plans that grow with you
Start free. Upgrade when your team grows. All prices in US dollars, priced by conversations, AI resolutions and seats.
Free · 3 seats,100 conversations and 100 AI resolutions a month. No card needed.
Start freeStarter
$19 / month
Billed monthly
5 seats included1,000 conversations / mo500 AI resolutions / mo
For a small team getting going
- 2 channels
- Help center
- Saved replies and tags
- Basic automations
- Email support
Growth Popular
$49 / month
Billed monthly
10 seats included5,000 conversations / mo2,000 AI resolutions / mo
Everything in Starter, plus
- All channels
- Campaigns and automations
- Shopify, WooCommerce and modules
- Remove Inboxbee branding
- Chat support, same day
Pro
$149 / month
Billed monthly
25 seats included25,000 conversations / mo10,000 AI resolutions / mo
Everything in Growth, plus
- AI actions and custom API actions
- MCP server
- SSO, audit log, custom roles
- Priority support, 1 hour
Extra seats are $12 a month on paid plans. Taxes may apply depending on your country.
Compare plans
Every feature, side by side
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| Plan | Free$0/mo | Starter$19/mo | Growth$49/mo · popular | Pro$149/mo |
|---|---|---|---|---|
| Usage included each month | ||||
| Conversations | 100 | 1,000 | 5,000 | 25,000 |
| AI resolutionsA conversation the AI agent closes without a human | 100 | 500 | 2,000 | 10,000 |
| Seats included | 3 | 5 | 10 | 25 |
| Extra seat | – | $12/mo | $12/mo | $12/mo |
| Extra conversation | Hard limit | $0.02 | $0.01 | $0.008 |
| Extra AI resolution | Pauses | $0.05 | $0.04 | $0.03 |
| AI credit packs | – | |||
| Channels | ||||
| Connected channels | 1 | 2 | All | All |
| Website widget | ||||
| WhatsApp, Instagram, Messenger | As your 1 channel | Within 2 | ||
| Telegram and email | As your 1 channel | Within 2 | ||
| Mobile app for agents | ||||
| Inbox and team | ||||
| Shared inbox and contacts | ||||
| Notes, mentions, assign, snooze | ||||
| Saved replies and tags | – | |||
| Help center | – | |||
| Basic automations | – | |||
| Advanced automations and routing | – | – | ||
| Campaigns and broadcasts | – | – | ||
| Reports | Basic | Basic | Full | Full |
| AI | ||||
| AI agent that answers from your knowledge | ||||
| AI drafts, rewrite and translate in the composer | ||||
| Monthly AI budget cap | ||||
| AI actions and custom API actions | – | – | – | |
| Integrations and developers | ||||
| Shopify and WooCommerce | – | – | ||
| REST API and webhooks | – | – | ||
| MCP server | – | – | – | |
| Branding and security | ||||
| Remove Inboxbee branding | – | – | ||
| Two-factor sign-in and passkeys | ||||
| SSO, audit log, custom roles | – | – | – | |
| Support | ||||
| Support | Help center | Chat, same day | Priority, 1 hour | |
AI credit packs
Need more AI resolutions?
Top up any paid plan. Packs are valid for 12 months and are used after your monthly allowance.
500
AI resolutions for $20
1,000
AI resolutions for $36
2,500
AI resolutions for $85
5,000
AI resolutions for $160
FAQ
Pricing questions
What counts as a conversation?
A conversation is one thread with one customer on one channel. Many messages back and forth in the same thread still count as one conversation.
What is an AI resolution?
A conversation that the AI agent closes without a person stepping in. If a teammate takes over, it is not counted as an AI resolution.
What happens if I go over my plan?
On paid plans, extra conversations and AI resolutions are billed at the small per-unit price shown in the table, and you can set a monthly cap. On Free, the AI agent pauses at the limit and your team keeps replying by hand.
Can I change plans later?
Yes. Upgrade or downgrade any time from Billing. Upgrades apply right away; downgrades apply at the end of the current period.
Is there a discount for paying yearly?
Yes. Yearly billing costs about 20% less than paying month by month.
Which currency do you bill in?
All prices are in US dollars. Taxes may be added depending on where your business is registered.
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