Privacy policy
Last updated November 2, 2026 (draft).
Who we are
Inboxbee is a product of Raintor ("we", "us"). This policy explains how we handle personal data when you visit this website or use the Inboxbee service. [Legal entity name and registered address to be added.]
Two roles
For our own website visitors and account holders, we decide how personal data is used. For the conversations your customers have with you through Inboxbee, you decide, and we process that data on your behalf under our data processing terms.
Data we collect
Account data: name, email, company and billing details. Usage data: pages visited and features used. Customer conversation data: messages, contact details and attachments that your customers send you through connected channels.
How we use it
To provide and secure the service, to bill you, to answer support requests, to improve the product, and to meet legal obligations. We do not sell personal data.
AI processing
If you turn on AI features, relevant conversation content and your knowledge sources are sent to AI model providers to generate replies. [List of providers and their data terms to be added.]
Sharing
We share data with service providers that help us run Inboxbee, such as hosting, email delivery, payment processing and AI model providers, under contracts that protect it. [Sub-processor list to be added.]
Retention
We keep data for as long as your account is active and as needed for legal and accounting purposes. You can delete conversations and contacts at any time. [Retention periods to be added.]
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your data, and to object to some processing. Contact [email protected] to make a request.
Cookies
This website uses only cookies that are needed for it to work. [Update if analytics are added.]
Changes
We will post any changes on this page and, for significant changes, tell account holders by email.